At Metabo Drops™, your privacy and data security are extremely important to us. This Privacy Policy explains how we collect, use, safeguard, and disclose your personal information when you visit our website, place an order, contact customer support, or interact with our digital services.
1. Information We Collect
When you visit or use our website, we may collect information in two ways: information you voluntarily provide to us and information collected automatically through cookies and tracking technologies.
- Personal Identification Information: Name, email address, phone number, billing address, and shipping address provided during checkout or customer inquiries.
- Payment & Transaction Details: Order details and transaction confirmations. Please note that credit card and payment details are processed directly through certified Level-1 PCI-DSS compliant third-party payment processors (such as ClickBank) and are never stored on our servers.
- Technical & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and general device identifiers.
2. How We Use Your Information
We use the collected information for legitimate business purposes, including:
- Processing, verifying, and fulfilling your product orders and shipping requirements.
- Providing order confirmations, tracking details, customer support, and responding to inquiries.
- Preventing fraudulent transactions and maintaining website security.
- Improving website functionality, layout, performance, and user experience.
- Sending occasional product updates, wellness content, or special discounts (which you can opt out of at any time via the unsubscribe link).
3. Information Sharing & Third-Party Disclosure
We do not sell, rent, lease, or trade your personal information to third parties for their own commercial marketing purposes. We only share necessary data with trusted service providers who assist us in operating our business under strict confidentiality agreements, including:
- Merchant & Payment Processors: Authorized platforms like ClickBank that securely handle payment billing.
- Logistics & Fulfillment Centers: Shipping carriers and warehouse partners who deliver your order.
- Technical Infrastructure: Hosting providers, analytics services, and customer communication tools.
- Legal Compliance: When required by applicable law, court subpoena, or governmental regulation.
4. Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar tracking tools to distinguish you from other users, analyze trends, track user movements, and enhance your browsing experience. You can choose to disable cookies through your individual browser settings; however, certain interactive features of the website may not function properly without cookies enabled.
5. Data Security and Storage
We implement industry-standard technical and organizational security measures, including 256-bit SSL (Secure Sockets Layer) encryption, to protect your personal information against unauthorized access, loss, alteration, or disclosure. While we take every reasonable precaution, please understand that no electronic transmission over the Internet can be guaranteed to be 100% secure.
6. Third-Party Links
This website may contain links to external third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external websites. We strongly encourage you to review the privacy policies of any third-party website you visit.
7. Your Privacy Rights
Depending on your jurisdiction (such as California under the CCPA/CPRA, or the European Economic Area under GDPR), you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please reach out to us using our Contact Support page.
8. Updates to This Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" revision date. Your continued use of our website constitutes your acceptance of the updated terms.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our support team through our Contact Support Page.